Privacy Policy

Last updated: November 17, 2025

Tradexo Options (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website tradexooptions.com, use our trading platform, mobile applications, or any related services (collectively, the “Services”).

1. Information We Collect

We collect information in three main ways:

Information you provide directly: Name, email address, phone number, postal address, date of birth, government-issued ID, proof of address, payment details, and any other information you submit during account registration, KYC verification, deposits, withdrawals, or customer support interactions.
Information collected automatically: IP address, browser type, device information, operating system, referral URLs, pages viewed, time spent on pages, clickstream data, and trading activity logs.
Information from third parties: Data from payment providers, identity verification services, credit reference agencies, and fraud prevention agencies.

2. How We Use Your Information

We use your personal data for the following purposes:

To create and manage your trading account
To verify your identity and comply with KYC/AML regulations
To process deposits, withdrawals, and execute trades
To provide customer support
To detect and prevent fraud, money laundering, and other illegal activities
To improve our platform, services, and user experience
To send transactional notifications and account updates
To send marketing communications (only with your consent, where required)
To comply with legal and regulatory obligations

3. Legal Basis for Processing (EEA Users)

We process your personal data based on:

Performance of a contract (providing trading services)
Compliance with legal obligations (KYC/AML)
Our legitimate interests (fraud prevention, platform security, service improvement)
Your consent (where applicable, e.g., marketing)

4. Sharing Your Information

We may share your data with:

Payment processors and banks
Identity verification and fraud prevention providers
Cloud hosting and IT service providers
Regulators and law enforcement (when legally required)
Successors in case of merger, acquisition, or asset sale

We do not sell your personal data to third parties for marketing purposes.

5. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in accordance with applicable laws.

6. Data Security

We implement industry-standard security measures including encryption, firewalls, secure socket layer (SSL) technology, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this policy or as required by law (typically 5–7 years after account closure for regulatory compliance).

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict processing
Request data portability
Withdraw consent (where processing is consent-based)
Lodge a complaint with a supervisory authority

To exercise these rights, contact us at support@tradexooptions.com

9. Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze traffic, and deliver personalized content. You can manage cookie preferences in your browser settings.

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@tradexooptions.com
Address:
Tradexo Options
638 Bottom Lane
Buffalo, New York, 14220
United States

Back to Trading

Tradexo Options is for experienced traders and is subject to the Trading Rules. Fees on the two experiences vary. Content is for informational purposes and not investment advice. Investing in crypto comes with risk.

Futures products and services on Tradexo Options are offered by Tradexo Financial Markets, a member of NFA and is subject to NFA’s regulatory oversight and examinations. However, you should be aware that NFA does not have regulatory oversight authority over underlying or spot virtual currency products or transactions or virtual currency exchanges, custodians or markets.

¹ Upon purchase of USDC, you will be automatically opted in to rewards. If you'd like to opt out or learn more about rewards, you can send us a message via our livechat. The rewards rate is subject to change and may vary by region. Customers will be able to see the latest applicable rates directly within their accounts.

² The rewards rate is based on the estimated protocol rate, which is subject to change. Customers will be able to see the latest applicable rates directly within their accounts. Enrollment in staking is available only in eligible jurisdictions and for eligible networks. You can request to unstake anytime, but you will not be able to sell or send your staked assets until the unstaking process is complete. This could take from a few minutes to several weeks, depending on the asset. For more information, see the help center.